Welcome to Appilot
Appilot is a contextual AI assistant that overlays any web application to help users complete complex workflows, while giving organizations actionable insights into where friction happens and why.
No changes to your existing application required. Appilot works on top of what you already have.
Choose your path
Appilot documentation is organized by audience. Pick the guide that matches your role:
I'm an End User
"I want Appilot to help me get things done."
You use Appilot as an assistant while working on web applications — filling out forms, understanding complex processes, or getting answers without leaving the page.
I'm a Developer
"I want to make my web application intelligent."
You want to integrate Appilot into your own web application so your users get contextual AI assistance directly on your site — without them installing anything.
I'm an Admin / Knowledge Owner
"I want to manage what Appilot knows and how it helps my users."
You manage your organization's knowledge base, configure domains, handle user requests, and measure the impact of the assistant.
How Appilot works
Appilot delivers contextual AI assistance through two modes:
| Chrome Extension | Embeddable Widget | |
|---|---|---|
| What it is | A browser extension users install | A Web Component you embed in your site |
| Who installs it | The end user | The developer / site owner |
| Authentication | User login (JWT) | Widget API key (domain-bound) |
| Works on | Any website | Your website specifically |
| On-premise | Self-hosted .crx file | Same JS file, pointed to own backend |
| Best for | Internal teams, power users, support agents | Customer-facing apps, SaaS products |
Both modes share the same intelligence: they understand page context, access the organization's knowledge base, and provide grounded answers — not generic AI chat.
Beyond the two assistance modes, Appilot includes two management panels: the Backoffice for organization admins to manage knowledge, apps, and domains, and My Account for individual users to manage their profile, preferences, and activity.
Learn more about modes of use →
Core capabilities
- Contextual understanding — Reads forms, fields, page structure, and UI state to understand what the user is doing
- Knowledge-grounded answers — Responses come from your organization's curated knowledge, not hallucinated content
- Demand-driven improvement — When users ask questions that can't be answered, those gaps are captured as actionable requests
- Privacy by design — PII masking, user consent controls, and enterprise-grade data isolation
- Multi-tenant architecture — Each organization's data is fully isolated with configurable AI providers and settings